FAQ COVID TOURISM - Balearic Islands

Frequently asked questions

Here you can view all the information on recommendations and measures that apply in the Balearic Islands with regard to COVID-19. This can help you plan your trip and ensure you visit us with all safety guarantees in place.

BEFORE TRAVELLING

Can I travel to the Balearic Islands from abroad?

Yes. It is possible to travel to the Balearic Islands if doing so from a European Union country, from a country in the Schengen Area, or from a country with which Spain has established agreements on accepting visitors from abroad.

Spain does not currently enforce quarantine on travellers arriving from abroad, but some countries have established restrictions or quarantine periods for persons travelling from Spain.

Be sure to check the conditions established by your country both before travelling to the Balearic Islands and before returning from your holiday. You must not travel to the Balearic Islands if you have, or suspect you have, symptoms relating to COVID-19.


Are there any administrative procedures that I need to complete before travelling?

Yes. To help protect everyone, a series of health check measures have been implemented that apply to all passengers.

You must complete and sign a health control form (formulario de control sanitario or FCS) by electronic means on the website SPAIN TRAVEL HEALTH-SpTH :

A separate form needs to be completed by each person and for each journey made.

Once you have signed the form, you will be given a personal QR code. You must present this upon arrival to the Balearic Islands.


Do I need any kind of medical insurance that guarantees I will be treated if I suffer a medical incident of some kind? 

If you develop symptoms that are compatible with COVID-19, the Public Health Service, or a privately owned health centre if you have the appropriate medical insurance, should perform a PCR test on you. Depending on the symptoms and the test result, the appropriate health protocol would then be applied.

 

What healthcare items do I need to have to enter the Balearic Islands?

According to the Plan for Exceptional Prevention, Containment and Co-ordination Measures to tackle the health crisis caused by COVID-19, you must wear a face covering (from the various approved and accredited types: hygiene, surgical, FFP2 mask, etc.) when regional regulations require you to do so.

It is also advisable to have and use alcohol-based hand sanitisers or gels to ensure correct and frequent hand hygiene.


Is any kind of health check carried out when arriving in the Balearic Islands? 

All visitors coming to Spain by air or by sea are given a health check upon arrival. This may include taking passengers’ temperature, inspecting their documentation and conducting a visual check of their overall condition. In all cases, passengers must present their health control form (FCS).


Where can I find recent information on COVID recommendations and regulations in force in the Balearic Islands?

The Balearic Islands Government has set up a website where you can find all the latest information relating to COVID-19 : coronavirus.caib.es


DURING YOUR STAY

What general recommendations should I take into account during my visit to the islands? 

 To ensure safe stay, you should take into consideration a series of general measures, and in particular the Rule of Three: Clean hands – Physical distancing – Mask

  • Adults and children aged six and over must wear a face covering when out in public, in open-air areas and in public indoor spaces, except for when eating, during physical exercise and/or if you have a disability or a respiratory illnes.
  • Wash your hands frequently using soap and water or an alcohol-based sanitiser.
  • It is advisable to keep a distance of 1.5 metres between you and other people.
  • Any gathering or meetings in private places of people who do not live in the same household should be limited to a maximum of six people, even when social distancing can be maintained at all times
  • It is prohibited to smoke or use nicotine inhalation devices when out in public or in open-air areas.

  

AIRPORTS AND/OR SEA PORTS

Do I need to wear a mask in the airport / port? Do children need to wear one as well?

Yes. Everyone aged six or over has to wear a mask at all times when on public transport, in open-air areas and in public indoor spaces.

This obligation does not extend to individuals with a respiratory illness or ailment that could be aggravated by having to wear a face mask, people who due to a disability or dependency lack the autonomy to remove a mask, or have a behaviour disorder that makes it impractical to wear a face mask. These circumstances can be accredited by means of a statement of responsibility signed by the person suffering from said pathologies or by their legal representatives.


What safety measures will I find at the airport when I arrive?

At airports, all passengers arriving from a country that does not form part of the Schengen Area must go through passport control.

All passengers arriving on international flights will be given a visual check-up and have their temperature taken, and must complete a form on their state of health.

 Remember that inside the airport and for the duration of your flight you must keep your mask on at all times and follow all safety measures indicated by the airline and the airport authorities.


PUBLIC TRANSPORT : BUS-TREN-TAXI-METRO

Is it mandatory to wear a mask on public transport? 

Yes. It is mandatory for all individuals using public transport services to wear a mask.


Has the maximum occupancy of public transport vehicles been reduced?

On regular public transport, in private hire vehicles and on buses and trains where all occupants must be seated to travel, all available seats may be used. When occupancy levels allow, the recommended distance should be maintained between passengers.

On shared public transport in urban and suburban areas, in which there is space allocated for passengers to remain standing, all available seats may be used, with 50% capacity for areas where passengers stand to travel, maintaining social distancing as much as possible.

 In public transport using vehicles that seat up to nine people, including the driver, all seats may be occupied in the rows behind the driver, and those in the front row alongside the driver when all the other rows behind have been occupied.


VEHICLE HIRE

Is it mandatory for the occupants of a hire vehicle to wear a mask?

A mask only needs to be worn in the vehicle when the occupants are not from the same household.


TRANSPORT BETWEEN ISLANDS

Can I travel freely between islands once I have arrived in the Balearic Islands?

Moving between islands is not currently restricted, so you are free to travel from one island to another. However, remember to comply with all health recommendations and all requirements at ports and airports.


ACCOMODATION

Are tourist accommodation establishments subject to any particular mandatory COVID protocol in the Balearic Islands?

All tourist accommodation establishments are obliged to adopt appropriate prevention measures against COVID-19, for workers and guests alike. They must have completed a COVID-19 risk assessment, taking all preventive measures that need to be implemented and establishing a contingency protocol with the measures to be adopted in the event of positive cases arising or close contact being made with any such cases.


What should I do if I or any of my travel companions develop symptoms that are compatible with COVID-19 while staying at my accommodation?

The front desk of the establishment should be notified so that the measures set out in the contingency protocol can be adopted.


ACTIVITIES

What health and safety measures against Covid-19 have been adopted in other tourism sectors in the Balearic Islands? 

CATERING

A minimum distance of 1.5 metres should be maintained between tables, groups or at the bar, with no more than six people per table or group. No more than six people may sit at the same table.

Self-service and/or shared use products have been removed, such as napkins and sugar bowls, and menus have been replace by QR codes, posters or other forms of display. Tables are cleaned and disinfected before each use.

Face masks must be warn on bar and restaurant terraces when not eating or drinking.

Establishments must close no later than 0h, and must not admit any new customers after 23h.


CULTURE

In cinemas, theatres and similar venues, seats are allocated and spread out by household. Additionally, areas around points of access are monitored at all times by security staff to ensure safe distances are maintained between groups of people.

In museums and monuments, routes have been designed to facilitate social distancing, using open-air spaces is encouraged, and digital and individual versions of leaflets and maps are used. Guided visits are by appointment only (and usually need to be booked online), as capacity tends to be limited.


ACTIVE TOURISM

Tourist activities in the open air should be carried out in small groups. In any event, individual sports items cannot be shared, and specific protocols are in place for cleaning and disinfection.


BEACHES / AREAS OF NATURE

Face masks must be worn when accessing beaches, when moving between areas and when out walking. You may only remove your face mask for bathing, when remaining in a particular space, without moving around, and while maintaining appropriate social distancing. Between 9pm and 7am, these areas are all closed to the public.

Capacity limits have been set (4 square metres), as have limits on remaining at and accessing certain popular beaches, to ensure that proper social distancing can be maintained.

The position of the groups of sunbeds and umbrellas must ensure the safety interpersonal distance, and must be disinfected between use by one customer and the next. The cleaning of toilets, showers and footbaths has been stepped up.

In areas of nature in rural spaces, face masks do not need to be worn, provided that social distancing is maintained.


SHOPPING

Items of clothing are sterilised after being tried on by a customer, and changing rooms are disinfected after each use. Ventilation systems are in place to ensure sufficient air renewal. Payment by card is recommended.


HEALTHCARE

Is there a healthcare telephone number than I can call if I develop symptoms that are compatible with COVID-19? 

Yes. There is an information hotline where you can resolve any doubts about healthcare, symptoms and what to do if you think you have become infected or been in close contact with someone who might be infected:

  • COVID INFO : 900 100 971. Seven days a week 8am to 8pm (Catalan and Spanish)
  • FOREIGN TOURIST COVID INFO : 871 120 130. 24/365 (English, German, French, Italian and others)


You can also contact the Balearic health Service on 902 079 079, +34 971437079, or call 061 in the event of more serious symptoms.


What should I do if I develop symptoms or test positive for COVID during my stay in the Balearic Islands?

You should isolate in your accommodation and contact the Balearic Islands health authority using the telephone numbers provided. The health authorities will then inform you of what you should do and refer you to the appropriate health centre.


CURRENT SITUATION IN THE BALEARIC ISLANDS

For information on the current epidemiological situation in the Balearic Islands, visit this link.